Mike AllisonVice President, Learning & Development
Mike Allison is the Vice President of Training and Development at AMC Theatres where he directly partners with senior leadership to drive comprehensive strategies that enable the organization to build, support, and retain the talent needed to realize business outcomes. Given AMC features a dynamic culture with multiple guest-facing brands, Mike focuses on providing innovative vision and strategic leadership that enable his training team to develop skilled, productive, and motivated associates (employees) who are committed to AMC’s mission. Mike is also an Adjunct Professor and Bloch Executive Education instructor within the Henry W. Bloch School of Management at the University of Missouri - Kansas City (UMKC). In that capacity, he teaches an EMBA course entitled Influence, Persuasion, and Change. In addition, he leads sessions for broad groups of leaders on topics such as change management, emotional intelligence, holding difficult conversations, advanced presentation skills, building trust, and executive presence. Prior to joining AMC in early 2017, Mike spent nearly 20 years at Cerner Corporation. For most of that period, Mike held executive responsibilities within both the client and associate learning organizations. His learning teams, many of which were internationally based, provided practical and effective end-to-end learning solutions to Cerner clients and associates around the world. Mike’s teams were instrumental in seeing Cerner be named atop the Association for Talent Development’s (ATD) BEST list which awards companies that are best at demonstrating enterprise-wide success through talent development. Cerner was also a Training Magazine Training Top 125 Award winner for fourteen consecutive years. Before joining Cerner, Mike was involved in city management for three years, working primarily as a management analyst for the city of Kansas City, Mo. He earned a bachelor’s degree in international relations and a master’s degree in public administration from Brigham Young University. Mike is married to Amy Allison, the Executive Director of the Down Syndrome Guild of Greater Kansas City. They have three young adult children (girl, boy, girl). Besides being an avid family man, Mike is passionate about seeing the world, photography, hiking, music, baseball, disc golf, and all things San Francisco. Mike was born and raised in the “City by the Bay.”
2:20 PM OMG! How AMC Theatres Moved From PowerPoint to Reality TV To Train Its Millennial and iGeneration Associates
AMC has approximately 26,000 combined Millennial and iGeneration associates. As such, the organization must leverage learning solutions that appeal to younger generations. At its recent Crew Training Summit, AMC took the concept of "creative learning" to a whole new level in developing content that was inspired by the reality television show Undercover Boss. Armed with spy cameras, four directors of operations posed as new crew members and went undercover in theatres. In addition, two undercover guests wreaked havoc in those same theatres. The goal was to use hidden video to capture and reinforce what associates were already doing right while also integrating live training activities. Participants in this session will:
- Hear directly from AMC’s learning and development leader, who also happened to be one of the undercover guests.
- View portions of the undercover footage and accompanying learning activities.
- Learn why the Crew Training Summit content, played in all 660 AMC theatres, yielded the highest engagement, satisfaction, and retention levels from any summit ever held.
- Hear how AMC is further engaging younger associates through creative uses of media and technology.