February 11th -13th, 2018
Dallas, Texas

Lynley VanSingel

Vice President of Learning and Development
Mr. Cooper
Lynley VanSingel is Vice President, Learning & Business Enablement for Mr. Cooper’s Mortgage Servicing team members. Lynley leads a team who connect people with learning options to build knowledge and skills that teach customer service centers how to put the customer first. It matters to her that people who take the programs leave with tips, tricks, and skills they can use on the job right away. She has been working with people professionally for 15 years to provide continued learning in all shapes and sizes. Lynley is a proud Texas native and graduated as a 5th generation Texas A&M Aggie.


11:40 AM Panel: Striking the Perfect Balance: Managing the Maze of Formal, Informal, And Everything in Between

There is ample evidence that the role of L&D is evolving rapidly, from the provider formal training offerings, to be a broad facilitator of talent development, including aspects of knowledge management. During this sessions attendees will learn how to:
·  Develop novel approaches to blended learning, video role playing, curation, communities, career paths, job aids, and a whole lot more
·  Build a growth mindset and learning culture
·  Personalize the learning experience especially with the many different and new generations in the workforce
·  Maximize technology to deliver on a learning strategy
·  Prioritize and fund these new capabilities with specific examples
themes: efficiencies in “push and pull”, modern workforce, L&D evolution  


Check out the incredible speaker line-up to see who will be joining Lynley.

Download The Latest Agenda